Privacy Policy
This Privacy Policy explains how WristbandX collects, uses, stores, and protects your personal information when you use our website or place an order.
1. Information We Collect
We may collect information such as your name, username, email address, phone number, delivery details, account information, order details, uploaded artwork, and other information you provide when using our services.
2. How We Use Your Information
- To create and manage your account
- To process and fulfil your orders
- To communicate about your order, payment, or support requests
- To improve our website, services, and customer experience
- To maintain website security and prevent misuse
3. Artwork and Uploaded Files
Any file, image, or design you upload may be stored for the purpose of order processing, production, support, and record-keeping. You are responsible for ensuring you have the right to use and submit the uploaded content.
4. Sharing of Information
We do not sell your personal information. We may only share necessary information with trusted third parties when needed to process payment, arrange delivery, provide technical support, comply with legal obligations, or protect our business and customers.
5. Data Security
We take reasonable steps to protect your information from unauthorised access, misuse, loss, or disclosure. However, no online system is completely risk-free, and we cannot guarantee absolute security.
6. Data Retention
We may keep your account and order information for as long as necessary for business operations, customer service, legal compliance, and internal record purposes.
7. Cookies and Website Usage
Our website may use basic session or technical cookies to keep you logged in, manage shopping cart functions, and improve site performance. Continued use of the website indicates your agreement to this usage.
8. Your Rights
You may contact us to request updates or corrections to inaccurate personal information held in your account or order records, subject to our verification and legal obligations.
9. Third-Party Links
Our website may contain links to third-party platforms such as social media or external services. We are not responsible for the privacy practices of those external websites.
10. Changes to This Policy
We may revise this Privacy Policy from time to time. Any updated version posted on this website will replace the previous version from the date of publication.
